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A device was returned to the manufacturer's product investigation laboratory for investigation.In reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.An external visual inspection of the device was completed by the manufacturer and found no evidence of contamination.The manufacturer completed an internal visual inspection.The manufacturer found no evidence of contamination.The humidifier was returned to the manufacturer's product investigation laboratory for evaluation.The manufacturer found evidence of contamination on the flip lid of the humidifier.The manufacturer found no evidence of sound abatement foam degradation/breakdown.The device's downloaded event log was reviewed by the manufacturer and found no errors logged.The device was applied power and the device operated properly.The manufacturer concludes there was no evidence of sound abatement foam degradation or breakdown and was not able to confirm the complaint or address the symptoms specified.
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