| Catalog Number |
07649142001 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/08/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c 513 analyzer serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter received questionable tina-quant hemoglobin a1cdx gen.3 results from fifty-three (53) patient samples tested on the cobas c 513 analyzer.The following are examples of discrepant results from five (5) patient samples: patient sample 1 the initial result from the analyzer was 7.5%.The repeat result from another c 513 analyzer was 5.5%.Patient sample 2 the initial result from the analyzer was 10.6%.The repeat result from another c 513 analyzer was 5.2%.Patient sample 3 the initial result from the analyzer was 13.4%.The repeat result from another c 513 analyzer was 8.8%.Patient sample 4 the initial result from the analyzer was 8.5%.The repeat result from another c 513 analyzer was 6.1%.Patient sample 5 the initial result from the analyzer was 9.4%.The repeat result from another c 513 analyzer was 5.6%.The repeat results were deemed correct.
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Additional Manufacturer Narrative
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Medwatch sections d.Device identification, d.Manufacturer info, g contact office-manufacturing site (continued g1), and medwatch field g4 pma / 510k (premarket numbers) updated.On the field service engineer's (fse) initial service visit, he inspected the analyzer and determined that a damaged solenoid valve and a dirty liquid detection sensor had caused the event.He replaced the solenoid valve, cleaned the sensor, and adjusted the cell levels.He verified the analyzer's performance with instrument checks.On the fse's follow-up service visit, he performed further system verification.The customer did not report any other issues after the service.The investigation determined that the service actions resolved the issue.
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Search Alerts/Recalls
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