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Product complaint # = > (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Additional information was requested, and the following was obtained via: 1.Were there patient consequences? if yes, please explain.-there are no patient consequences.2.Please provide the title of external person providing answers to follow-up (e.G.Nurse, surgeon, risk manager).-the complaint was raised by the purchaser from purchasing department.H3 investigation summary: the product was returned to ethicon for evaluation.One open sample with a detached needle and several suture pieces was received for analysis.Product code vcp317h.During visual inspection of the detached needle, the swage and attachment area was noted to be as expected.The barrel hole was examined, and remnant of suture was observed.The suture cannot be dispensed since the degradation process began.The time of exposure of the suture to the environment could not be determined.Per the sample condition, the functional test cannot be performed.The foil was not returned for evaluation to determine the assignable cause.As part of the quality process, all devices are manufactured, inspected, and released to approved specifications.No conclusion could be reached as to what may have caused the reported incident.As part of the ethicon quality process all devices are manufactured, inspected, and released to approved specifications.H3 photo analysis: according to the information received, it was reported the needle was found detached from the suture when the staff opened a new package.This is an analysis for a photo submitted to ethicon for evaluation.During the visual analysis, the following was observed: the photo shows a winding former with the suture in its sales position, the needle attached with type, with an apparent detachment.A clear analysis of the end point of failure or the needle hole could not be performed due to the position of the needle.Based on the photo review, the event reported is confirmed, however no conclusion or root cause could be determined.Hands on device analysis may provide the additional evidence necessary to confirm the root cause of the reported event.Because the device was not returned our evaluation is limited.We value the opportunity to fully analyze the device upon its return.As part of ethicon quality process all devices are manufactured, inspected, and released to approved specifications.Additional h11: did the event occur during sterile processing? --> no, did the event occur during field inspection? --> no, did the event occur during internal service activities such as calibration? --> no, patient status/ outcome / consequences --> , was other medical intervention (e.G.X-rays, additional procedures, prescriptions, otc, revision) required: --> unknown, is the patient part of a clinical study --> unknown, (b)(4).Device property of -->none, device in possession of -->none.
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