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Facility staff were trained in safe entry into the chair and instructed the patient to use the side-entry method.The patient did not follow these instructions and positioned their leg in a manner that resulted in entanglement and subsequent fracture.Staxi provided supplemental safety materials, including the instructional video, to reinforce correct staff training and usage.Manufacturer convened an internal reportable-event review on 11 nov 2025; meeting minutes, risk evaluation, and related records are maintained in the manufacturer's quality system per mdr procedure.
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