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B.3.The date received by manufacturer has been used for this field.A discrepancy was reported between the labeling on the syringes and the information provided on the certificate of compliance and outer packaging.To support the investigation, five photographs were submitted for evaluation by the quality team.These images included the packaging blister top webs, a bd certificate, a customer document, and a packaging shelf box label.Notably, the blister top web displayed an expiration date of march 31, 2030, while both the bd certificate and the packaging shelf box label indicated an expiration date of march 31, 2029.This inconsistency may have resulted from an incorrect expiration date being entered during the setup process.A review of the device history record was conducted for material number 305167, lot 5064179.The review did not identify any quality issues during the production of this lot that could have contributed to the reported discrepancy.No related quality notifications were found, and all processes and final inspections were performed in accordance with specification requirements.To raise awareness, the photographs will be shared with associates, and the certificate will be updated to reflect the correct expiration date of march 31, 2030.Based on the investigation and analysis of the photographic evidence, the condition reported by the customer has been confirmed.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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