| Catalog Number |
07027770190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/24/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the e 801 analyzer is (b)(6).The patient's sample was requested for investigation.The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with elecsys rubella igg on a cobas e 801 analytical unit.The sample resulted in a rubella igg value of 5.54 iu/ml (negative).The result contradicted the patient's positive history, so the sample was repeated on a liaison system, resulting in a positive outcome consistent with the patient's history.Rubella igg values were consistently low when repeated with the roche assay.No specific repeat values were provided other than a value of 5.85 iu/ml (negative).
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Additional Manufacturer Narrative
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Calibration and controls were acceptable.The patient's sample was no longer available for investigation.The investigation could not identify a product problem.The cause of the event could not be determined.The elecsys rubella igg assay performs within specification.
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Search Alerts/Recalls
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