| Catalog Number |
HPBLUE |
| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
01/01/2025
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).Date sent: 11/12/2025.B3: event year only reported: 2025.D4 batch #: x94h0w.Investigation summary: the product was returned for evaluation.Visual inspection was conducted on the returned device.Visual analysis of the returned sample revealed that the handpiece was received with the end cap dislodged from the housing.No functional testing could be performed due to the device receiving condition.No conclusion could be drawn as to what caused the end cap to dislodge.However, it is recommended to use the disposable torque wrench to loosen the disposable device from the handpiece.A manufacturing record evaluation was performed for the finished device batch x94h0w, and no non-conformances were identified.
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Event or Problem Description
|
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The device was received with no event details.Attempts were made to obtain details and no information was provided.No patient consequence reported.
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Search Alerts/Recalls
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