| Model Number |
V*HOME, ENGLISH |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/22/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported to ventec that the device continuously reboots by itself.There were no reports of patient use associated with the reported issue.
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Additional Manufacturer Narrative
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H6: ventec will perform an evaluation of the device.A follow-up report will be submitted when the investigation is complete as defined by 21 cfr 803.56.
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of it continuously rebooting by itself was confirmed.Ventec opened the device in order to perform a visual inspection and observed that the internal flow transducer (ift) cable was not fully seated to the ift.Ventec plugged in the ift cable to the ift to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined the cause of the reported issue to be that the ift cable was not fully seated to the ift.
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Search Alerts/Recalls
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