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H11: the lot number for the device was provided.The device history records are currently under review.The device has not been returned.The investigation is currently underway.Upon completion of the investigation, a supplemental report will be filed.Section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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H11: the physical defective samples were not returned for evaluation, and photos were not provided for review.Ten physical samples from the same reported lot # reku0306 were received by our quality team and evaluated.During functional testing performed of the returned lot samples, there were no failures observed on the catheters.As a result, the reported failure could not be confirmed, and a root cause could not be determined.A quality notification was sent to the supplier to raise awareness.The device history record (dhr) was reviewed, and no deviations/issues were identified or associated with the reported event regarding product materials or during manufacturing, packaging or qc inspection process.All necessary inspections were performed throughout all manufacturing, packaging and inspection activities and for raw material utilized in the manufacture of this lot.The lot met all release criteria.The complaint was entered into the complaint management system and will be tracked and trended for future occurrences.It will be reviewed and, if warranted, further investigated through the quality data analysis process.Our business regularly reviews the collected data for the identification of emerging trends.B5 (describe event or problem), d9 (device available for evaluation; received to manufacturer on), g1 (manufacturing location), g3 (date received by manufacturer), g6 type or report - follow up# 1), h2 (correction and additional information), h3 (device eval by manufacturer), h4 (device manufacturing date), h6: annex g (component code), annex b (type of investigation), annex c (investigation findings), annex d (investigation conclusions).Section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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