| Catalog Number |
08469890160 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); High Test Results (2457); Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/24/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with elecsys troponin t gen 5 assay on a cobas e 801 analytical unit.Initial result: 4936 ng/l.The customer repeated the sample, as there is a protocol to repeat all samples with troponin t results >100 ng/l.Repeat result: 6125 ng/l (tested a different e 801 analytical unit).
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The provided alarm trace from 01-sep-2025 to 25-oct-2025 showed 33 sample foam detection alarms, 47 clot detection alarms, and 11 sample short alarms.A general reagent or analyzer problem can be excluded because the qc prior to the event was within the ranges.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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