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It was reported that a preloaded monofocal intraocular lens (iol) was opened/unused.A vitrectomy was required and a three piece lens was used instead.Through follow up, it was learned the device did not cause or contribute to the event.The procedure was completed successfully without requiring a backup product, as it involved a lens change.The customer did not provide information if the product had patient contact and the customer indicated the patient's situation/information will not be discussed further.No further information was provided.
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Section a2, a3a, a3b, a4, a5, a6: unknown/not provided.Section d6a: if implanted, give date: unknown/not reported; it is unknown if the iol had any patient contact or if it was implanted.Section d6b: if explanted, give date: unknown/not reported; it is unknown if the iol had any patient contact or if it was implanted.Section e1: telephone number: (b)(6).Device evaluation: the device was not returned at the manufacturing site; therefore, product testing could not be performed and the customer¿s reported complaint could not be verified.Manufacturing record review: the manufacturing records for the intraocular lens were reviewed.The product was manufactured according to specifications.A search of complaints related to this production order (po) was performed.The search of complaints revealed that no similar complaint for this production order number has been received.Conclusion: as a result of the investigation there is no indication of a product quality deficiency, and the reported issue could not be confirmed.An attempt has been made to obtain missing information; however, the account did not provide the information.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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