| Model Number |
UI30SD10 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
Laceration(s) (1946)
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| Date of Event |
11/11/2025
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Device received and it appears that the housing came off due to the insert sticking in the handpiece.The damage to the steel component that holds the external o-rings may have contributed to the insert sticking in the handpiece, however, no conclusive finding is available.
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Event or Problem Description
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Customer called in stating they were using an ultrasonic insert in their dentsply caviton steri mate 360 - when attempting to remove insert from handpiece, the insert was stuck.Attempted several times to remove, however, resulted in doctor and hygienist cutting themselves during attempt.
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Search Alerts/Recalls
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