| Model Number |
AZURION 7 M12 |
| Medical Device Problem Code |
Radiation Output Failure (4027)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/10/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips has investigated this complaint.According to the additional information collected, the procedure was completed by restarting the system with a delay of 30 min.The philips remote engineer (rse) analyzed the system remotely and found that the issue preventing x-ray generation was resolved after the system was restarted.After restart, the system was returned to use in good working order.The codes were updated based on the investigation outcome.
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Event or Problem Description
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It was reported to philips that the system was unable to produce x-rays.The device was in clinical use at the time of the event.No harm to the patient or user was reported.Philips has started an investigation of this complaint.
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Search Alerts/Recalls
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