| Model Number |
ALLURA XPER FD20/20 |
| Medical Device Problem Code |
Activation Failure (3270)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
02/04/2022
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
|
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It was reported to philips that the system software failed to load, causing an application freeze on an allura xper fd20/20.The clinical use of the system was outside of use.There was no reported patient or user harm.
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Additional Manufacturer Narrative
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Philips service reloaded the software and calibrated the system.This report was submitted in agreement with fda for the retrospective reporting commitment (reference: (b)(4)).
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Search Alerts/Recalls
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