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Product complaint (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.Additional narrative: investigation summary the product was returned to depuy synthes for evaluation.Visual inspection of the returned device revealed that the outer package label incorrectly displayed a collarless corail stem instead of the collared stem to match the label.The observed condition of the device has been addressed through the depuy synthes quality management system.Assignable cause is determined to be man, investigation point to a label design error when selecting the correct graphic as part of the mdr primary label record (plr) creation process.A dimensional inspection was not performed since it was not applicable to the complaint condition.A functional test was not performed since it was not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the corail amt sz11 std col would have contributed to the complained device issue.Based on the information currently available, a product issue was identified during the investigation of the sample received.This product issue has been addressed through depuy synthes quality system.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Nr was raised to address current complaint condition.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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