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The device was not returned for analysis.Production record and corrective and preventive actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.Factors that may contribute to difficult to advance and difficult to remove include but are not limited to outer diameter of the guide wire, challenging anatomy, device support, buildup of procedural contaminants, and/or user technique, and/or damage to the guide wire.In this case, it is likely that the challenging anatomy contributed to the reported difficulties as it was reported that the guide wire used to advanced through and removed from a chronic total occlusion with calcification lesion which likely led to the reported material separation.Based on the information provided, a definitive cause for the reported difficulty could not be determined.The subsequent treatment appears to be related to circumstances of the procedure.Based on the results of the complaint investigation, there is no indication a product quality issue with respect to manufacture, design or labeling of the device.
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