| Catalog Number |
07027150190 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/28/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys cortisol ii results for 1 patient sample on a cobas e 801 analytical unit.The initial result was 1.5 nmol/l with a data flag.The clinician requested that the sample be repeated.The repeated result was 368 nmol/l.
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Additional Manufacturer Narrative
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The calibration and qc were acceptable.A general reagent issue was excluded.An image from the sample foam detection camera shows a bubble on the sample surface.The investigation did not identify a product problem.The investigation determined the issue was consistent with a sample quality issue.
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Search Alerts/Recalls
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