|
Patient emailed the customer service team on (b)(6) 2025 to "asking for a resolution/guidance for my bear implant case".In (b)(6) 2022 the patient tore their right knee acl and meniscus.The patient traveled from (b)(6) texas, where the orthopaedic surgeon performed the acl bear implant procedure and also repaired their meniscus on (b)(6) 2022.11 months post-surgery, the patient reported that my knee had not improved.At that time, he was recommended to get an mri.In (b)(6) 2023, the patient underwent a second surgery and resumed physical therapy immediately afterward.The patient claims that they were informed that the bear implant had not been entirely successful and had caused secondary damage to my cartilage, leading to the development of arthritis.The patient visited a surgeon in mayo clinic, sport center.They performed an extensive evaluation of their knee.An mri and x-rays revealed that my bear acl implant had nearly failed, with only the implant's strings still holding it in place.This has also caused the pcl to buckle.Furthermore, they found significant damage to my knee cartilage, noting that the patient had lost nearly 20% of my cartilage compared to their healthy left knee.
|