| Model Number |
DS960XHS |
| Medical Device Problem Codes |
Contamination (1120); Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/18/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This report is being submitted as part of a batch submission of complaints deemed reportable following record correction and remediation efforts.
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Event or Problem Description
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A device was returned to a third-party service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap and mechanical ventilator devices.During the evaluation of the device at the third-party service center, the device was visually inspected and found evidence of foam degradation.During the evaluation, the device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the third-party service center.There were no error codes found.During evaluation secondary findings, foam and dust was observed.The third-party service center concludes that they could confirm customer complaint and there were visible foam degradation and unit got corrected.
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Search Alerts/Recalls
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