| Catalog Number |
07027249190 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457); Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/03/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys estradiol iii results from the cobas e 801 analytical unit.The customer received two different sample tubes for the same patient that were drawn at the same time.The samples were both tested on the same module.Sample 1 result was 401 pmol/l.Sample 2 result was 286 pmol/l.
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Additional Manufacturer Narrative
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Medwatch field d4 expiration date was updated.Due to the limited information provided, the investigation was unable to determine a specific root cause.On the date of the event, multiple sample quality-related alarms occurred, indicating potential pre-analytical handling issues.A general reagent or analyzer problem was not present, because the qc prior to the event was within ranges.There was no product problem identified.
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Search Alerts/Recalls
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