| Catalog Number |
11776223161 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/03/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The e601 module serial number was: (b)(4).
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Event or Problem Description
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The initial reporter complained of a discrepant low result for 1 patient sample tested for elecsys ca 125 ii (ca 125 ii) on a cobas 6000 e601 module.The initial result was 5.41 u/ml.This result was rejected by the physician.A new sample was obtained, and the result was 507.6 u/ml.This result was believed to be correct.The original sample was repeated with a result of 487.8 u/ml.
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Additional Manufacturer Narrative
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Qc was acceptable.No maintenance issues were identified.The field service engineer (fse) did not identify any instrument issues.The fse performed a 21-cup precision and qc with results within specification.A patient sample was run with no issues.The customer used a centrifugation time of 8 minutes with a speed of 4000 revolutions per minute (rpm).Based on the sample tubes used, this time may be too short and the speed too fast.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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