| Model Number |
EXPRESSION MR400 MRI PATIENT MONITOR SYS |
| Medical Device Problem Code |
Imprecise or Erratic Results (4059)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
10/28/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A philips remote service engineer (rse) spoke to the customer, and a nemo (non engineering material only) service was agreed upon.The customer was provided part number for a replacement sp02 cable to resolve the issue.The customer was provided part information about a sp02 cable to resolve the issue.It has been concluded that no further action is required at this time.If additional information is received the complaint file will be reopened.
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Event or Problem Description
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Philips received a complaint on the expression patient monitor (mr400) indicating they are unable to get a good sp02 signal from patient.The device was in use on patient at time of event; there was no adverse event reported.
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Search Alerts/Recalls
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