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A device was returned to a third-party service centre in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.During the evaluation of the device at the third-party service center, the device was visually inspected and found evidence of foam degradation.During the evaluation, the device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the third-party service center.There was 10 error codes found and secondary findings, fluid was observed.The third-party service center concludes that they could confirm the customer's allegation there was visible foam degradation and unit was corrected.
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