| Model Number |
DS560HBT |
| Medical Device Problem Codes |
Contamination (1120); Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/15/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This report is being submitted as part of a batch submission of complaints deemed reportable following record correction and remediation efforts.
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Event or Problem Description
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A device was returned to a third-party service centre in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.During the evaluation of the device at the third-party service centre, the device was visually inspected and found evidence of foam degradation.During the evaluation, secondary findings dust was observed.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the third-party service centre.There were 12 error codes found.The third-party service centre concludes that they could confirm the customer's allegation there was visible foam degradation and unit was corrected.
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Additional Manufacturer Narrative
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The manufacturer previously reported incorrect information in previous report.The following correction has been updated in this report.In box e: health professional was corrected.
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Search Alerts/Recalls
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