|
It was reported that the seal appeared incomplete or compromised.To support the investigation, two samples with opened packaging blisters and three photographs were provided for evaluation by the quality team.A visual inspection was conducted, and the seal between the top and bottom webs was found to be intact, with no defects or imperfections observed.The first photograph depicted a packaging blister top web, the second showed an opened packaging blister, and the third displayed an opened blister with foreign language text.No additional information could be obtained from the photographs.A review of the device history record was performed for material number 305211, lot 4276008.The review confirmed that no quality issues were detected during production that could have contributed to the reported condition.There were no related quality notifications, and all processes and final inspections complied with specification requirements.To date, no similar events have been reported for this lot.Based on the investigation and analysis of the returned samples, the reported symptom could not be confirmed.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
|