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Corrected field: d4- lot number (to be kept blank as lot not applicable for hardware) , e1 ( initial reporter , event site telephone ) , h6 ( medical device ¿ problem code ).Due to character restriction in block e1.E1 initial reporter is (b)(6).Updated fields: b4,d9, g3, g6, h2,h3, h6(investigation findings, type of investigation, investigation conclusions), h11.A getinge field service engineer (fse) was dispatched to evaluate the unit.The fse reported that the monitor connector was not tightened correctly.The fse cleaned the contacts and tightened the monitor connector, which resolved the issue.The unit passed all functional and safety checks to factory specification.It was cleared for clinical use and returned to the customer.
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