| Catalog Number |
07005717190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/28/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas 8000 cobas c 502 module serial number is (b)(6).The field service engineer inspected the module and did not find any issues.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of a questionable ldl-cholesterol gen.3 assay result for one patient sample tested on a cobas 8000 cobas c 502 module.On (b)(6) 2025: the initial result was 102.7 mg/dl.On (b)(6) 2025: the repeat result was 166.8 mg/dl.This result was consistent with the patient's previous findings.
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Additional Manufacturer Narrative
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Calibration and qc were acceptable.The customer used a clotting time of 20 minutes and a centrifugation time of 8 minutes.These times may be too short.A general reagent issue can be excluded based on the qc data.Service personnel did not identify any instrument issues.The investigation determined the event was consistent with pre-analytical handling issues.
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Search Alerts/Recalls
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