| Catalog Number |
07026935190 |
| Medical Device Problem Codes |
High Test Results (2457); No Apparent Adverse Event (3189); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/04/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The e 801 analyzer serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they have had ongoing issues with quality control errors and control recovery for elecsys anti-tpo on a cobas e 801 analytical unit.The customer tried recalibration but this did not resolve the issue.In addition to a complete system and sipper flow path wash, the following parts were replaced: a sample probe, a liquid level detection circuit board, a sample syringe unit, and a system reagent tube.The issue persisted after these actions.The customer provided data for two patient samples with discrepant anti-tpo results.The first patient sample initially resulted in an anti-tpo value of 37 iu/ml and it repeated with values of 9 iu/ml and 9 iu/ml.The second patient sample initially resulted in an anti-tpo value of 36 iu/ml and it repeated with values of 13 iu/ml and 9 iu/ml.
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Additional Manufacturer Narrative
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The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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