MAUDE Adverse Event Report: STRYKER ENDOSCOPY-SAN JOSE PKG 32IN 4K OLED SURGICAL DISPLAY; CAMERA, TELEVISION, SURGICAL, WITHOUT AUDIO

Catalog Number	0240031300
Medical Device Problem Codes	No Display/Image (1183); Connection Problem (2900)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	11/03/2025
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
Event or Problem Description
It was reported that the device failed and shut off in the middle of a case causing full loss of image on primary monitor.Duration of loss of image was that it never came back on.It was for the remaining portion of the case which was approximately 60-90 minute range.Procedure completed using the secondary monitor.There was no surgical delay, it was more about "pivoting" to the secondary monitor to complete the case.
Additional Manufacturer Narrative
Alleged failure: shut off in the middle of a case.Confirmed failure: scratched pp filter.Lcd panel failure.Repair: replaced pp filter.Replaced lcd assembly.Upgraded firmware.Monitor tier 3 repair.Probable root cause: 1.Improper installation.2.Video cables are not sufficiently connected to ensure video transmission.3.Failure of edid negotiation.4.Failure of power supply.5.Failure or brownout of display voltage converter.6.User connects incompatible video source.7.Video source other than the one intended is selected for display.8.Damaged pins of hdmi / dvi connector.9.Open / short circuit failure between video connectors, tconn board and main board.10.Hard power switch on rear of display is in the off position.11.Failure / bug of scaler software.12.Incompatible cable used to connect video source to display.13.Cables have insufficient retention force.14.Cybersecurity event.15.Excessive usb current draw.16.Improper low voltage error setpoint.17.Open / short circuit of power cable caused by pinch force during assembly and shipment.18.Short circuit failure of tcon board electronics to tcon board cover the product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.
Event or Problem Description
It was reported that the device failed and shut off in the middle of a case causing full loss of image on primary monitor.Duration of loss of image was that it never came back on.It was for the remaining portion of the case which was approximately 60-90 minute range.Procedure completed using the secondary monitor.There was no surgical delay, it was more about "pivoting" to the secondary monitor to complete the case.

• Brand Name: PKG 32IN 4K OLED SURGICAL DISPLAY
• Common Device Name: CAMERA, TELEVISION, SURGICAL, WITHOUT AUDIO
• Manufacturer (Section D): STRYKER ENDOSCOPY-SAN JOSE; 5900 optical court; san jose CA 95138
• Manufacturer (Section G): STRYKER ENDOSCOPY-SAN JOSE; 5900 optical court; san jose CA 95138
• Manufacturer Contact: arsalan rizvi ; 5900 optical court; san jose, CA 95138 ; 4087542000
• MDR Report Key: 23651038
• Report Number: 0002936485-2025-00940
• Device Sequence Number: 4823440
• Product Code: FWB
• UDI-Device Identifier: 07613327592146
• UDI-Public: 07613327592146
• Combination Product (Y/N): N
• Initial Reporter State: MI
• Initial Reporter Country: US
• PMA/510(K) Number: EXEMPT
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Company Representative
• Initial Reporter Occupation: Other
• Type of Report: Initial,Followup
• Report Date (Section B): 03/02/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Catalogue Number: 0240031300
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Is the Reporter a Health Professional?: No
• Type of Report(Section G): Follow-Up
• Initial Date Received by Manufacturer: 11/03/2025
• Supplement Date Received by Manufacturer: 01/22/2026
• Initial Report FDA Received Date: 11/25/2025
• Supplement Report FDA Received Date: 03/02/2026
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Reuse
• Patient Sequence Number: 1
• Patient Sex: Unknown