| Model Number |
2090 |
| Medical Device Problem Codes |
No Display/Image (1183); Display or Visual Feedback Problem (1184)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/17/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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It was reported that the programmer¿s touchscreen was unresponsive to finger touch.It was noted that the latest software was updated, but finger touch was unable to work.It was also reported that the programmer's cursor moved on its own.There was no patient involvement.
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Additional Manufacturer Narrative
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Product analysis: analysis was able to confirm the customer comment that the programmer touch screen was not functional because this model does not have finger touch screen capability.However, the analysis was unable to confirm autonomous cursor movement on the programmer.It was also noted that the power cord bay was damaged.The media bay gasket and nylon stand-off were replaced as a preventative measure.The hard drive was reconfigured, reloaded and the software was updated.The programmer then passed all final functional and systems tests.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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