| Model Number |
SN60WF |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
10/31/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed, and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A physician reported during intraocular lens (iol) implant procedure, the surgeon noticed that while loading the haptic was broken.Additional information was requested.
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Additional Manufacturer Narrative
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Additional information was provided in d.10., h.3., h.6., and h.11.The product was not returned.A device history record review and a non-conformance review of the reported lot number was conducted.The deviation review did not reveal any potential contributing factors to the reported complaint and all corresponding production release specifications defined in the device master record were met.A qualified cartridge and viscoelastic were indicated with a non-qualified handpiece.The product was not returned.The root cause for the reported complaint may be related to a failure to follow the ifu (instructions for use).A non-qualified handpiece was indicated.The ifu instructs company specific foldable iols (intraocular lens) are qualified for use with a company specific qualified delivery system (handpiece and cartridge) and ophthalmic viscosurgical device (ovd) combination.The ifu instructs that a company specific qualified delivery system and viscoelastic combination should be used.The use of an unqualified combination may cause damage to the lens and potential complications during the implantation process.The ifu instructs to completely fill the cartridge with ovd immediately prior to loading and delivery of the lens.Do not attempt to load the lens without adequate ovd in the device.Not adequately filling the device with viscoelastic will result in inadequate coverage of lens and the lens fold path with ovd, which may result in damage.The ifu instructs: using holding forceps, grasp the lens by the optic edge and gently place the lens anterior side up into the back of the ovd-filled cartridge.The lens should be inserted until the optic is a little more than half-way inside the cartridge.Use the holding forceps to gently push down on the lens, verifying that the lens is on the bottom surface of the cartridge.Using holding forceps, take the trailing haptic, and gently fold the haptic onto the anterior side of the optic.Slowly grip or push the optic edge to position the lens as far into the cartridge as the forceps will permit, while ensuring the lens remains on the bottom surface of the cartridge and the trailing haptic remains on the optic.Failure to follow these steps may cause the lens to advance incorrectly causing delivery issues and/or damage.The manufacturer internal reference number is:(b)(4).
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Additional Manufacturer Narrative
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Additional information was provided in b.5., d.9., d.10.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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Additional information was requested and received stating that during the surgery, haptic damage was noticed in the lens, and therefore the lens was replaced with company lens.
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Search Alerts/Recalls
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