| Catalog Number |
08496609190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/05/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable elecsys anti-tshr assay results for a patient sample tested on a cobas e 411 analyzer (disk system).The initial result was 0.800 iu/l.The repeat result was 23.83 iu/l.This result was consistent with the patient's history.
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Additional Manufacturer Narrative
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The serial number of the analyzer was (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation did not identify a product problem.The issue was determined to be due to pre-analytical handling issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.
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Search Alerts/Recalls
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