| Model Number |
NL4100 |
| Medical Device Problem Code |
No Display/Image (1183)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/03/2025
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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The loss of connection and blank scanner screens occurred due issue with the reconstruction computer hardware.The corrective measure was performed, and connection to the scanner was established by restarting it.Ran a qa test.All fields passed.No harm to patient or users.
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Event or Problem Description
|
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While operating the system, the user observed that the scanner's status indicator was not displaying the expected blue light.Shortly afterward, the scanner screens went blank and the system lost connection to the workstation causing delay in the treatment.
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Search Alerts/Recalls
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