| Model Number |
TESTOSTERONE |
| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/14/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 module serial number was (b)(6) the customer questioned an interference with testosterone.The sample was requested for investigation.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with elecsys testosterone ii assay on a cobas e 801 module.Initial result: 30.4 nmol/l.On (b)(6) 2025: repeat result: 19.12 nmol/l (tested using beckman).
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Additional Manufacturer Narrative
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The requested sample was not provided for investigation.The calibration data was provided and was acceptable.The product labeling states in its subheading: "limitation ¿ interference" "in rare cases, interference due to extremely high titers of antibodies to analyte-specific antibodies, streptavidin or ruthenium can occur." a general reagent issue can be excluded since the qc was within the acceptable ranges.The investigation did not identify a product problem.Based on the provided information, the cause of the event could not be determined.
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Search Alerts/Recalls
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