| Catalog Number |
227402000 |
| Medical Device Problem Codes |
Device-Device Incompatibility (2919); Mechanical Jam (2983)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/10/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4) this report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H11: additional narrative: d4: udi: as the lot number for the device involved in the event was not provided, the full udi is currently not available.An analysis of the product could not be performed since a physical sample was not received for evaluation.An evaluation of the manufacturing record could not be performed as the required product identification number was not provided to complete the evaluation.As part of our company quality system process, all devices are manufactured, inspected, and distributed to approved specifications.Based on the information available, there is no indication that a design or manufacturing issue has caused the reported complaint condition, therefore it has been determined that no corrective and preventive action is required at this time.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of the post-market surveillance.However, if the product is received at a later date, the investigation will be updated as applicable.
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Event or Problem Description
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Pinnacle ratchet handle was not working as it should during the case.Unable to wind from 'reverse' to 'forward' to place acetabular screw and ratchet was not working.Ended up having to place screw manually with the screwdriver.I tested this once case was finished, and the ratchet handle does not function as it should.Surgeon has requested to have this replaced out with a new one in the set (lir to be completed by myself once pc lodged).Customer has requested to hold this item in the tray until a replacement can be sourced.Was surgery delayed due to the reported event? no, action taken when event occurred? surgeon mentioned to me that ratchet handle was not working as it should and requested that i sort a replacement., was procedure successfully completed? yes, were fragments generated? no, if yes, were they removed easily without additional intervention? unknown, patient status/ outcome / consequences no, was other medical intervention (e.G.X-rays, additional procedures, prescriptions, otc, revision) required: no, is the patient part of a clinical study no, device property of none, device in possession of none by checking this box i certify that all information that are known/available has been disclosed.If any new information will be made available, the additional information will be submitted through cst.True.
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Search Alerts/Recalls
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