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Product complaint # (b)(4) h3 investigation summary: the product was returned to ethicon for evaluation.One unopened sample that pertain to product code z358t was received for analysis.In order to evaluate the condition of the returned sample, the packet was opened.The swage and attachment area were noted as expected.The tip and body of the needle were examined under magnification and no anomalies or issues related to needle breakage were found.In addition, the sample was tested by resistance test to needle and met the requirements.As part of the ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.Although no conclusion could be reached on the cause of the reported event.To avoid this kind of damage: grasp the needle in an area one-third (1/3) to one-half (1/2) of the distance from the attachment end to the point.The event described could not be confirmed as the device performed without any difficulties noted.Although no product defect was identified, there may have been other circumstances or issues that occurred during the use of the device that could not be replicated during the laboratory analysis.A manufacturing record evaluation was performed for the finished device 106st5 / z358t15 batch number, and no non- conformances were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Additional information was requested; the following was obtained: were x-rays taken to locate the needle piece(s)? no, tip of suture needle recovered was there any additional tissue damage as a result of searching for the needle piece(s)? no.Is there any plan in place to remove the needle piece in the future? if so, could you please provide the scheduled date for the removal? no what is the surgeon's opinion of the potential consequences for the patient? potential for sentinel event with sharp object left inside patient.Was there any additional tissue damage resulting from the search for the needle pieces? no additional tissue damage noted.What is the current status of the patient? home recovering from surgery please provide the status of the device(s) as it has not been received for analysis.If the device has been shipped, please provide the shipment tracking details.Provide the source or name and title of external person providing answers to follow-up (external person submitting answers to sales rep).Additional information was requested; the following was obtained: 1.Could you please clarify if extra device belongs to this complaint? the suture in the complaint come from those boxes and lots.2.If not, could you please clarify if the extra received products belong to a different complaint? if so, can you please provide the complaint number.No, the boxes were sent because the suture come from those boxes.3.If the device was not reported before, please provide more details of device malfunction.This is not a new complaint as explained above.4.If the product doesn¿t belong to any complaint, please let us know so we can discard it or advise if the product is required to be returned.The boxes of suture you received were where the complaint sutures come from.See the attached email.No needle was left in the patient as the complaint department described in the attached email.The tip of the needle was removed from the patient before the incision was closed.Also, no one ever responded to my attached request to speak with someone in the complaint department.
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