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Additional information: d9, g3, h3, h6 one unpackaged ar-2386-11 quadpro¿ harvester, batch 21r08, was received for evaluation.Visual investigation noted nicked cutting edges and surface damage on the device.The most likely cause of the reported failure can be attributed to misuse/mishandling, such as: inadequate graft tensioning, misalignment of the harvester and plunger, or off-axis actuation leading to an incomplete cut.Additionally, this is a single-use device with a manufacturing date of december 2021.Therefore, a potential of misuse is that the device may have been re-used in the field beyond its intended single-use design.The complaint allegation is confirmed.See attached images for reference.
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