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Product complaint # (b)(4).H3 investigation summary: the product was returned to ethicon for evaluation.Six (6) unopened foil packets were received for analysis.Product code vcp493h.In order to evaluate the conditions of the returned samples, the packets were opened, and no defects were detected.The swage and attachment area were noted to be as expected.The sutures were dispensed without issues.Although, the sutures in all the samples were noted with significant difference in suture¿s diameter and coloration at the tipping area.As per this condition observed in the sutures, a flex test was performed on the six (6) samples.All samples broke due to improper tipping, as the sutures were breaking away from the swage area.Based on the information currently available, damaged suture was identified during the investigation of the sample received.This product issue will be addressed through the ethicon quality system.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post-market surveillance.This report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.The following information was requested, but unavailable:
- when were the needles detached/pulled off from the sutures (in the package, during removal from package, during handling prior to use on patient or during use on the patient)? please specify
--received information as following from sales rep via phone today.Please refer to the event description, other information requested is unknown.
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