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Section a4 and a5: unknown, information was requested but not provided.Section d6a: if implanted, give date: not applicable, the lens was not implanted.Section d6b: if explanted, give date: not applicable, the lens was not implanted.Hence, not explanted.Device evaluation: the device was returned for evaluation.Visual inspection under magnification was performed on the suspect product and found the plunger rod partially advanced and with the lens stuck in the cartridge.Viscoelastic residue was not observed to be evenly distributed throughout the cartridge indicating that an inadequate amount of ophthalmic viscoelastic device (ovd) may have been used.Stress marks were observed on the cartridge.The cartridge tip was observed with a scratch that extended to the cartridge.No issues were identified with the lens module, device assembly, and plunger rod.Resistance was identified during plunger rod advancement.The lens could not be removed from the cartridge; however the lens was observed to be torn in half.The complaint handpiece was forwarded to the manufacturing site for further evaluation.The product was evaluated and no assembly issues were identified.No resistance or off center condition was observed in the deice.Lack of ovd was observed which may have contributed to cartridge crack and/or gets damaged during the insertion process.The complaint issue "cartridge crack" was not identified during product evaluation.The observed "cartridge tip damaged" is similar to the reported complaint issue.Based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.Manufacturing record review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.A search of complaints related to this production order (po) was performed.The search revealed one additional complaint folder was received for this po.However, complaint issues reported are not related.Therefore, no further actions are required.Conclusion: based on the investigation, no malfunction or product deficiency was identified.Attempts have been made with the customer to obtain missing information; however, to date, the information has not been provided.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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It was reported that during the insertion of a preloaded monofocal intraocular lens (iol) into the eye, the cartridge cracked.There was patient contact with the device.It is unknown if a replacement lens of the same model and diopter was implanted.The incident did not result in patient injury, such as a capsule tear, though a suture was required.No medications were prescribed, and the patient has fully recovered.No further information provided.
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