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Product complaint # (b)(4).H3 investigation summary: the product was returned to eth for evaluation.Visual inspection revelated that one labeled winding former with one needle and one suture outside the foil packet was received for analysis.Product code vcp493.The swage and attachment area were noted as expected during the visual inspection of the needle.The barrel hole of the needle was examined under magnification and remnant suture was found.The suture was examined, and although the diameter of the suture in the tipping area was noted with significant difference in suture¿s diameter and coloration.Besides that, the end was observed to be broken.This type of detachment mode is most likely related to improper tipping, as the suture is breaking away from the swage area.Based on the information currently available, damaged suture was identified during the investigation of the sample received.This product issue will be addressed through the ethicon quality system.This report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.The following information was requested, but unavailable: - when were the needles detached/pulled off from the sutures (in the package, during removal from package, during handling prior to use on patient or during use on the patient)? please specify --received information as following from sales rep via phone today.Please refer to the event description, other information requested is unknown.
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