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Additional information provided in sections d9, h3, h6 and h11.The product under investigation is not a serviceable device.Therefore, a service record review was not performed.A phaco handpiece (hp) was returned for testing on this investigation.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for ¿complaints reported against this serial number¿ was performed.There were no similar complaints reported for the product¿s serial number (under investigation), with the same event code.The handpiece was received for testing.A visual assessment of the returned sample revealed a dented irrigation line.The returned sample was connected to a calibrated system.The handpiece tuned successfully and completed a five-minute burn-in test with the system set at 100% ultrasonic and torsional power.During the burn-in test, the temperature of the handpiece was measured and was found to be within specifications.A flow rate test was performed on the irrigation and aspiration lines of the handpiece which found the handpiece to meet manufacturer specifications.The handpiece was connected to dynamic tuning fixture (dtf) for stroke length testing on the longitudinal and torsional movements which found the handpiece to meet specifications.Therefore, based upon the information obtained, the root cause of the reported event(s) remains inconclusive.The potential causes of the reported ¿corneal burn, the handpiece becoming too hot, corneal opacity, hearing the occlusion tone, and chamber shallowing¿ can be attributed to surgical mitigations or surgical factors.By proactively implementing preventive strategies to optimize surgical outcomes, surgeons will prioritize patient safety during msics procedures.The handpiece was found to meet specifications.Therefore, based upon the information obtained, the root cause of the reported event(s) remains inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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