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Product complaint # (b)(4).Date sent to the fda: 12/3/2025.This report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Additional information was requested; the following was obtained: ¿ when was the suture broke (in the package, during removal from package, during handling prior to use on patient or during use on the patient)? please specify.¿ please provide the source or name and title of external person providing answers to follow-up (external person submitting answers to sales rep).¿ please perform and document the follow up attempt for product return.Please ensure that the shipment tracking number is provided.The suture was defective as soon as they removed it from the package.Eh (please refer to the attached email), or manager, is providing this information.Theresa product was shipped today for review.H3 investigational summary: the product was returned to ethicon for evaluation.One paper lid and one small needle-suture were received for analysis.Product code vcp415h.During the visual inspection of the returned sample, it was noted that one needle had a tip that was not properly formed, resulting in a missing point.Based on the information currently available, a missing point was identified during the investigation of the sample received.This product issue will be addressed through the ethicon quality system.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post-market surveillance.
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