| Model Number |
091271-01 |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/11/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the telescope didn't display an image.No negative impact in state of health reported.
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Additional Manufacturer Narrative
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The device will be forwarded to the manufacturer for further investigation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.This event is filed under internal complaint id (b)(4).
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Additional Manufacturer Narrative
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1) an incorrect address was provided in section d3 and g1 in the initial report.This supplemental report is to provide the correct contact information for this section.Correction: mdr was previously filled was incorrect routing number 9610617-2025-02203, the correct routing number should have been 1221826-2025-02203, since the initial mdr was filled with 9610617-2025-02203 we will coninue on using it for additional supplemental that will be created for this mdr.2) conclusion summary: investigational activities suggest multiple root causes could potentially be related to image quality issues.In an effort to further investigate the potential root causes, we have initiated capa-25-0042.We will continue to track and trend image quality issues.This event is filed under internal complaint id (b)(4).
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Search Alerts/Recalls
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