| Model Number |
ALLURA XPER FD20 BIPLANE |
| Medical Device Problem Code |
Positioning Failure (1158)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/10/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported to philips that the system was unable to perform geometry movements.No harm was reported to philips.Philips has started an investigation of this complaint.
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Additional Manufacturer Narrative
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Philips has investigated this complaint.The system was not clinically recognized at the time, and patient outcomes remain unclear due to insufficient information.A philips remote service engineer (rse) received a complaint indicating that system was unable to perform geometry movements.The work order has been cancelled due to an error, and a new one will be created.The device remains at the customer's site.The codes were updated based on the investigation outcome.Evaluation method code was corrected.
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Search Alerts/Recalls
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