| Model Number |
QLV1 |
| Medical Device Problem Code |
Device Sensing Problem (2917)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/07/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Defective sensor to be investated on return to manufacturer.
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Event or Problem Description
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The safe flow remained permanently engaged and detecting fluid, even when it was not on the reservoir.No condensation/fluid or cracked housing was noted on the sensor.
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Additional Manufacturer Narrative
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Defective sensor to be investated on return to manufacturer.(b)(6) 2026 - follow up: device returned to manufacturer, investigation ongoing.
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Event or Problem Description
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The safe flow remained permanently engaged and detecting fluid, even when it was not on the reservoir.No condensation/fluid or cracked housing was noted on the sensor.
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Additional Manufacturer Narrative
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Defective sensor to be investigated on return to manufacturer.09-jan-2026 - follow up: device returned to manufacturer, investigation ongoing.02-feb-2026 - final: close inspection to safe level side reveals damage on housing.Unable to replicate reported fault.Sensor reacts to fluid and lack thereof as expected.Suspect potential/accidental liquid ingress that has now dried.Root cause determined to be accidental damage causing water ingress.Device replaced.
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Event or Problem Description
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The safe flow remained permanently engaged and detecting fluid, even when it was not on the reservoir.No condensation/fluid or cracked housing was noted on the sensor.
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Search Alerts/Recalls
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