| Catalog Number |
07P48-30 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/09/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Section a patient information: no additional information was provided.An evaluation is in process.A followup report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed depressed alinity i tsh results compared with another method.Sid: (b)(6).On (b)(6) 2025 alinity i tsh 3.8204 uiu/ml (reference range 0.35-4.94 uiu/ml).On (b)(6) 2025 alinity i tsh 4.0845 uiu/ml (reference range 0.35-4.94 uiu/ml).On (b)(6) 2025 clia centaur method 14.457 uiu/ml (reference range 0.55-4.78 uiu/ml).Total t3 and total t4 are normal.Per the patient, there is no clinical history or on any medication.No impact to patient management was reported.
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Additional Manufacturer Narrative
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The data and information provided by the customer were reviewed and supported the complaint issue without indication of any additional issues.A search for similar complaints did not identify an increase in complaint activity for lot 71332ud00.A review of tracking and trending for the alinity i tsh assay did not identify any trends related to the complaint issue.A review of the device history record did not identify any non-conformances, potential non-conformances or deviations with lot number 71332ud00 and the complaint issue.The overall performance of the alinity i tsh reagent was reviewed using field data from customers worldwide.The median population result for the complaint lot is within established limits, indicating that the lot is performing acceptably.A review of labeling was performed and found to sufficiently address the customer's issue.Based on the investigation, no systemic issue or deficiency was identified with the alinity i tsh reagent, lot number 71332ud00.
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Event or Problem Description
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The customer observed depressed alinity i tsh results compared with another method.Sid(b)(6) (b)(6) 2025 alinity i tsh 3.8204 uiu/ml (reference range 0.35-4.94 uiu/ml).(b)(6) 2025 alinity i tsh 4.0845 uiu/ml (reference range 0.35-4.94 uiu/ml).(b)(6) 2025 clia centaur method 14.457 uiu/ml (reference range 0.55-4.78 uiu/ml).Total t3 and total t4 are normal.Per the patient, there is no clinical history or on any medication.No impact to patient management was reported.
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Search Alerts/Recalls
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