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The hospital reported that at the beginning of the procedure the vasoview hemopro 2 (w/vasoshield) was not working.The extension cable and pigtail were switched, however, the device was still not working.Power setting on the hemopro power supply was 3.No beeping sound was heard when the toggle was pulled back to activate the device.Another device was opened and it worked with no issues and the procedure was completed.There was 10 minutes delay.There was no patient harm.
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(b)(4).Updated sections: b4, d9, g3, g6, h2, h3, h6, h11.The device was returned to the factory for evaluation on 12/31/2025.An investigation was conducted on 01/05/2026.A visual inspection was conducted.Signs of clinical use and slight evidence of blood was observed on the jaws as well as on the harvesting device handle.The heater wire was observed to be intact.There were no visual defects observed on the clear intact silicone insulation on both the cold and hot jaws.An electrical evaluation was conducted.A pre-cautery test was performed per the direction for use (dfu) with a reference cable, adapter, and reference power supply vh-3010 at level 3.0.The device passed the pre-cautery test; it produced visible steam and heat during ten (10) 3-second activations and shut off when the toggle was released.To evaluate the safety shut down system, a polyfuse activation test was performed 5 times over 10 minutes.The device shut off after the period of sustained activation and reactivated after 10-second cooling period with no incident each time.An activation and transection capability test was performed over four (4) repetitions using "max life test method.The device successfully transected tissue four (4) times.A temperature and resistance test was conducted to evaluate the device function per hemopro 2 final test.The resistance value was measured at 0.69 ohms which is within specification.The device passed the temperature measurements test.Based on the returned condition of the device as well as the evaluation results, the reported failure "electrical /electronic property problem" was not confirmed.The lot # 3000491013 history record review was completed.There was an ncmr documented for the reported lot number.Based on the dhr/lhr review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.
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