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B.3.The date received by manufacturer has been used for this field.It was reported that the plastic mouthpiece of the transfer needle was broken.Because a physical sample was not returned, a comprehensive evaluation could not be performed.To support the investigation, four photographs were provided for review by the quality team.Two images depict the packaging box, while another shows an opened box containing a vial and filter needle assembly without the packaging blister; the bottom part of the needle hub is visible inside the packaging.The fourth photograph displays the filter needle with the bottom portion of the hub positioned to the side.No additional information could be obtained from these photographs.A device history record review was conducted for material number: 305211, lot: 4081139.The review confirmed that no quality issues were detected during the production of this lot that could have contributed to the reported condition.There were no related quality notifications, and all processes and final inspections were performed in compliance with specification requirements.Based on the investigation and photographic evidence, the reported issue was confirmed.However, without a physical sample for analysis, it was not possible to determine a probable root cause.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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