| Catalog Number |
A1411/B |
| Medical Device Problem Code |
Failure to Obtain Sample (2533)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/28/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The account alleges that when attempting to take biopsies the biopsy device failed to collect a sample.No patient injury to report.
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Additional Manufacturer Narrative
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The suspect device is expected to return for evaluation.A follow up will be submitted when the evaluation is complete.
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Additional Manufacturer Narrative
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The suspect device was not returned for evaluation.The complaint could not be confirmed.The root cause could not be determined.A search of the complaint database was performed and no similar complaints for this lot number were found.The device history record was reviewed, and no exception documents were found.Nonconformances of this nature are monitored by the operation team.This complaint will be used to trend for similar complaints.
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Additional Manufacturer Narrative
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The suspect device was returned for evaluation.The device was found to function in one mode; however, as reported by the customer the device did not function in the other mode.The root cause of this defect could not be determined.A search of the complaint database was performed and three similar complaints for this lot number were found.The device history record was reviewed, and no exception documents were found.Nonconformances of this nature are monitored by the operation team.This complaint will be used to trend for similar complaints.
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Search Alerts/Recalls
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