| Model Number |
ENSITE-AMP-02 |
| Medical Device Problem Codes |
Communication or Transmission Problem (2896); Failure of Device to Self-Test (2937)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/13/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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During a rf premature ventricular contraction procedure, connection between the ensite x amplifier to the display workstation could not be established and the light was flashing green resulting in a delay.The ports and fiber optic connections were checked.Restarting the amplifier resulted in an orange blinking status light.This troubleshooting was reattempted multiple times with no resolve.The connections at the front of the amplifier were disconnected, the fiber optic cables were exchanged, and the display workstation and amplifier were restarted multiple times.After multiple tries a connection was established with the origin cables.Approximately 30 minutes was spent troubleshooting.The procedure was successfully completed with no adverse patient consequences.
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Additional Manufacturer Narrative
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One ensite x amplifier was received for evaluation.Visual inspection revealed the front ports and chassis show signs of wear consistent with use over time.Visual inspection of the rear panel ports identified that the ethernet small form-factor pluggable (sfp) was missing upon return.For evaluation purposes the port 3 and port 4 small form-factor pluggable (sfp) were temporarily exchanged and installed.The amplifier was powered on and then the amplifier booted to a blinking amber ¿not-ready¿ light emitting diode (led) status.This indicated the amplifier did not pass the power-on-self-test (post) although communicated with the test station tracker software.The amplifier logs identified a stim steering fault.This symptom was isolated to the surface card, by temporary replacement.The field reported event was able to be duplicated by power sequencing.Based on the information provided to abbott and the investigation performed, the reported event was able to be confirmed, and the root cause was attributed to the surface card.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.
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Search Alerts/Recalls
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